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Skillweb Delivery Solutions

hounditdelivery

 

From Courier to Enterprise Carrier, if your business relies on top class delivery, then we have a solution to optimise your performance against the competition.

Solutions:

In addition to track and trace solutions we offer a suite of solutions which can be utilised stand-alone or can be integrated with each other or third party software to form a complete end to end solution. These include:

Collections and Returns
Customer Service enhancements through SMS
Multi-carrier interfaces
Enterprise e-commerce web development
Managing Mobile Workforces
Internal Resource Management

Dependable:

  • Skillweb has a long track-record in providing 100% service availability
  • Service levels are scalable up 24 hours a day, 7 days a week
  • Preventative approach to system-support is reflected in our experience of 1/10th of the volume of incoming support calls compared with industry expectations.

Trustworthy:

  • Microsoft Gold Certified Partners
  • Approved Service Recipient status under the Information Governance Statement of Compliance (IGSoC) which means that Skillweb has successfully demonstrated compliance with security requirements based on ISO 27001 (BS7799) information security management systems standard.
  • We have processed over a billion transactions to date without losing or leaking a single bit (or byte!)
  • Maximum security is in-built to each and every solution.

Contact Us Today

User-friendly:

We appreciate that as a user of our solutions, you want to easily manage your resources without the need to have specialist training in the complex technologies that run it. 
Skillweb achieves this by working closely with you and your teams, offering;

  • Early & Ongoing Consultation
  • Easy to use Hardware
  • Intuitively designed interfaces
  • Integrated Training Programmes
  • Change Management

Please click on the links above to read more or click here to contact a member of the Skillweb Team.



 

 

Increase your Delivery Success Rates

"Customers are now seeing a much improved customer service. We’re getting a 94% first time successful delivery rate, which in the home delivery market is remarkable. By the time we make a second attempt – some of which are on the same day – we are up to 98% success.”

Andy Taylor, Field Operations Director of Home Delivery at DHL Express UK


 

News & Events


 

Houndit for Delivery: A Case Study

  Yodel meets the challenge of Home Delivery in the UK.


 

 

Click here to read more.


 

 
 

 Skillweb Ltd

Grafton House, Grafton Street, High Wycombe, Buckinghamshire, HP12 3AJ.
Telephone: 08700 70 70 77
Email: 
 sales@skillweb.co.uk  
 

Click to visit the houndit website


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Registered in England, Company No: 3838280