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“DISTRiX is key to our comprehensive field repair and maintenance operations. It enables us to know where we are at all times – operationally, financially, and critically how we are supporting our customer”.
Steve Ellis, CTO, Spectrum Interactive
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Field Service & Bench Repair
> The benefits are:
- You will be able to manage more calls in a day
- You will be able to directly allocate support calls to engineers and task them via their mobile computers
- You will have greater visibility of work in progress to improve customer service levels and to increase engineer productivity
- You will be able to track the assets and devices under contract, to spot trends and to implement preventative maintenance tasks
- You will be able to measure performance and predict failure and react accordingly
- You will have visibility of the total cost of your operations and be able to implement cost-benefit options
- DISTRiX are immediately able to help click here
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